We Take Scammer Activities Seriously
At House Hubby Designs, we prioritize the safety and security of our customers. We are fully aware of the various scammer activities that target online and in-store transactions. To protect you, we have implemented advanced security measures and continuously monitor for suspicious activities.
Here’s what we do to protect you:
Secure Payment Gateways: For all online transactions, we utilize Stripe, a globally trusted payment gateway known for its robust security features and ease of use. Stripe ensures that your payment details are encrypted and processed securely, protecting your sensitive information at all times. You can confidently complete your purchase using major credit or debit cards, knowing that your data is safeguarded by advanced encryption technologies.
In-Store Security: For physical store transactions, we accept payments through Westpac EFTPOS Air, a secure and reliable point-of-sale system. This service allows you to pay using your credit or debit card, with the assurance that your transaction is processed through a secure network. Westpac EFTPOS Air is designed to provide fast, contactless, and secure payments, enhancing your in-store shopping experience.
Order Confirmation and Communication
Once your payment is successfully processed, you will receive several important emails from us to keep you updated on your order status:
Invoice: A detailed invoice confirming your payment.
Order Confirmation: An email confirming that your order has been received and is being processed.
Shipping Notification: An email with tracking information once your order has been shipped.
Additional Updates: Any other relevant updates regarding your purchase.
Important Notice: Avoiding Scam Activities
To protect your information and ensure a secure shopping experience, we encourage you to carefully check the sender's email address for any communication regarding your order.
Please ensure that all emails related to your purchase are sent from our official email address: sales@househubbydesigns.com.au.
Do not trust or respond to emails from any other email address.
If you receive an email from a different address, it may be a phishing attempt. Please report it to us immediately.
What you can do:
Stay Informed: Be cautious of unsolicited communications asking for personal or financial information. We will never ask for sensitive details via email or phone.
Report Suspicious Activity: If you encounter any suspicious behavior or unauthorized transactions, please contact us immediately at support@househubbydesigns.com.au
Your trust is our top priority, and we are committed to providing a safe and secure shopping experience, both online and in-store.
